Hindrances to transferring tacit knowledge were an issue pre-pandemic. Collectively, Fortune 500 companies were losing an estimated $31.5 billion annually as a result of employees not sharing knowledge. In pre-pandemic research, high usage of technology emerged at the epicenter of the hindrances to transferring tacit knowledge.
A disruption in knowledge transfer impacts organizational productivity, competitive advantage, and future state sustainability. Now in the throes of the pandemic, organizations are struggling more than ever with how to transfer their tacit knowledge to future generations of virtual new hires. Does your organizations recognize the hindrances?